Privacy Policy

This Privacy Policy is maintained by Royal Property Solutions LLC ("Royal Property Solutions", "we", "us", or "our") to explain how we collect, use, and protect information about visitors and customers of our website and services.

Our commitment to your data

Royal Property Solutions LLC does not sell, rent, or share customers' personal information or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.

Information we collect

We collect information that you provide directly, including:

• Contact information (name, email, phone number, address)
• Project details submitted through our quote or contact forms
• Communications you send us (email, SMS, phone, form submissions)
• SMS opt-in status and consent records

We also collect limited technical information automatically, such as IP address, browser type, and pages visited, through cookies and analytics tools.

How we use your information

• Respond to your quote requests and inquiries
• Schedule and coordinate service delivery
• Send transactional and service-related communications
• Send SMS updates and appointment reminders (only with your opt-in consent)
• Improve our website and services
• Comply with legal obligations

SMS / text messaging

When you opt in to receive SMS messages, we use your mobile phone number only to send you messages related to your service request or account. Your mobile phone number and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes. For details, see our SMS Terms.

Service providers

We use trusted service providers to operate our business (for example, hosting, email delivery, analytics, and payment processing). These providers are bound by contract to use your information only for the purposes we specify and to protect it appropriately.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing team@royalproperty.net. You can opt out of SMS messages at any time by replying STOP.

Contact us

Royal Property Solutions LLC
Chicago, IL
Phone: (464) 927-6690
Email: team@royalproperty.net